Privacy Policy

Last updated: [11/04/2026]

At Tornus Agency (“Tornus”, “we”, “our”, or “us”), we recognize that privacy is a fundamental right. This Privacy Policy explains in detail how we collect, use, store, and protect personal data obtained through our website and services.

  1. Scope of This Policy

This policy applies to all users who interact with our website, digital platforms, and services, including:

  • Website visitors
  • Clients and potential clients
  • Users submitting forms or subscribing to communications

It governs all data processing activities carried out by Tornus Agency.

  1. Information We Collect
  2. Information You Provide Voluntarily

When you interact with our site, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Project details or inquiries
  1. Information Collected Automatically

When you browse our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs
  • Pages visited and time spent
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze performance. See our Cookies Policy for more details.

  1. Purpose of Data Processing

We process your information for the following purposes:

  • To respond to inquiries and provide customer support
  • To deliver and manage our services
  • To personalize user experience
  • To improve website performance and usability
  • To send newsletters or marketing communications (only with consent)
  • To comply with legal obligations
  1. Legal Basis for Processing

Depending on the interaction, we rely on:

  • Consent: when you submit forms or subscribe
  • Contractual necessity: when providing services
  • Legitimate interest: analytics, optimization, and security
  • Legal obligation: compliance with applicable laws
  1. Data Sharing and Third Parties

We do not sell or rent personal data. However, we may share information with:

  • Hosting providers and cloud services
  • Analytics platforms (e.g., Google Analytics)
  • CRM and email marketing tools
  • Legal or regulatory authorities when required

All third-party providers are required to maintain confidentiality and data protection standards.

  1. International Data Transfers

As a global agency, your data may be processed outside your country of residence. In such cases, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses
  • Compliance with international data protection regulations
  1. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined:

  • Contact data: up to 24 months after last interaction
  • Client data: duration of contractual relationship + legal retention period
  • Analytics data: anonymized or aggregated where possible
  1. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at:
admin@tornus.agency

  1. Data Security

We implement technical and organizational measures such as:

  • SSL encryption
  • Secure servers
  • Access control protocols

However, no system is 100% secure, and users share information at their own risk.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

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