Privacy Policy
Last updated: [11/04/2026]
At Tornus Agency (“Tornus”, “we”, “our”, or “us”), we recognize that privacy is a fundamental right. This Privacy Policy explains in detail how we collect, use, store, and protect personal data obtained through our website and services.
- Scope of This Policy
This policy applies to all users who interact with our website, digital platforms, and services, including:
- Website visitors
- Clients and potential clients
- Users submitting forms or subscribing to communications
It governs all data processing activities carried out by Tornus Agency.
- Information We Collect
- Information You Provide Voluntarily
When you interact with our site, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Project details or inquiries
- Information Collected Automatically
When you browse our website, we automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Referring URLs
- Pages visited and time spent
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze performance. See our Cookies Policy for more details.
- Purpose of Data Processing
We process your information for the following purposes:
- To respond to inquiries and provide customer support
- To deliver and manage our services
- To personalize user experience
- To improve website performance and usability
- To send newsletters or marketing communications (only with consent)
- To comply with legal obligations
- Legal Basis for Processing
Depending on the interaction, we rely on:
- Consent: when you submit forms or subscribe
- Contractual necessity: when providing services
- Legitimate interest: analytics, optimization, and security
- Legal obligation: compliance with applicable laws
- Data Sharing and Third Parties
We do not sell or rent personal data. However, we may share information with:
- Hosting providers and cloud services
- Analytics platforms (e.g., Google Analytics)
- CRM and email marketing tools
- Legal or regulatory authorities when required
All third-party providers are required to maintain confidentiality and data protection standards.
- International Data Transfers
As a global agency, your data may be processed outside your country of residence. In such cases, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses
- Compliance with international data protection regulations
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined:
- Contact data: up to 24 months after last interaction
- Client data: duration of contractual relationship + legal retention period
- Analytics data: anonymized or aggregated where possible
- Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at:
admin@tornus.agency
- Data Security
We implement technical and organizational measures such as:
- SSL encryption
- Secure servers
- Access control protocols
However, no system is 100% secure, and users share information at their own risk.
- Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.